Frequently Asked Questions

It is a pleasure to clarify all your doubts in this section:

We are a small team made up of hosts, drivers and guides who work to offer travelers differentiated and more personal attention on their trip through Cuba. We are interested in making you feel at home and enjoy a unique travel experience, connecting with the culture. local, enjoy culinary delights, learn to dance salsa and delight in exquisite Cuban drinks and cocktails. Don’t hesitate to contact us for whatever you need.

To ask questions about any service you have several options, you can choose the one that best suits your needs;

– To the right below in the corner is a chat to speak directly with the administration staff.


– In the «Contact Us» section, you can write to us and we will contact you in less than 6 hours any day of the week you need, as we do not have closing hours. 

– The Whastapp botton down on the right

– the admin email


If you you wish to book a service just click on the page you wish and can open one of the images or link of the service and will guide you directly to the service to complete the reservation (Logdings, taxis, tours, circuits and day trips)

Yes, you can pay for all services online through the website, and you can use various options, either with Tropipay balance, debit or credit cards, and you do not need VPN to use this service in Cuba. In case you pay in cash shoud be at the moment to be picked up.